Evaluation of Performance Based Appraisal System in Higher Education Sector using DEA and AHP

Abstract

There is a broad interest in the study of schemes for the measurement of the efficiency of the higher education sector, which generates demand but at the same time is controversial because of the complexity of the problem. Performance evaluation in Higher Education institutions is one of the essential activities in teaching and learning procedure. This problem is associated with the highly combinatorial characteristics that occur when facing the selection of the proper combination of the attributes, namely inputs and outputs. This study proposes an integrated approach to measure performance based appraisal system (PBAS) in higher educational institutions combining Analytic Hierarchy Process (AHP) with Data Envelopment Analysis (DEA).The AHP allows consideration of the varying importance of each criterion of teaching performance, while DEA enables to the comparison of teachers on teaching as perceived by students with a view to identifying the scope for improvement by each teacher.