“Empathy Scaling and Its Impact on Employee’s Eustress” - A Study With Special Reference to Autonomous Colleges in Mangalore

Abstract

In order to formulate a parsimonious tool to assess empathy, a self-report measure named Toronto Empathy Questionnaire (TEQ) is used. It demonstrates clearly the strong convergent validity, correlating positively with behavioural measures of social decoding exhibiting a good internal consistency and high test-retest reliability. In order to reach at accurate research conclusions, questions were re-worded to assess frequency of behavior rather than to pose general statements or tendencies. Responses were collected from a sample of hundred teachers from autonomous colleges in Mangalore city, and performances were ranked using a 5-point Likert-scale corresponding to various levels of frequency (i.e., never, rarely, sometimes, often, always. As the stress increases, we become less able to solve the real problems, costing billions of dollars, reducing the quality of life, driving economic meltdown and even destroying the environment (Distress). Hence, emotional competencies have proven to contribute more towards workplace productivity through the cognitive and social development of an individual (Eustress).
DOI: 10.17762/ijritcc2321-8169.150205