Study of Robotic Process Automation (RPA)

Abstract

The present business scenario is partly automated. Many companies use ERP, core banking, and other such systems to cater their businesses. Each company require a lot of Human Resources to handle these systems. It is obvious that when there is human intervention, chances of errors are comparatively high. As a result, end customer faces some or the other problem which will again give some pain to the Human Processor to amend the erroneous actions taken earlier. Hence, to serve the customers in a faster an consistent way and to help increase the potential of the personnel in the key areas of the business, a new technology called Robotic Process Automation (RPA) is on its way. This project is aimed at understanding the uniqueness and merits of the RPA system adopted by many organizations and its impact on the working of back hand operations of these Multinationals. Research has showed that RPA is a much better way to carry on day-to-day operations with a quality achievement of almost 99%. Along with the quality, there are much more advantages like Direct Business Benefit, Faster processing & Cost advantage. The focus of my research was to automate the ERP systems, keeping in mind the business areas where the Human Resources are needed. My job was to analyze the technology with respect to the scale it can be used to. There can be no better opportunity to interact with the external as well as the internal resources of an organization. Finally, the results of the research verify the fact that RPA will definitely help improve the working style of the organizations with more efficiency and less errors.