Implementation and Design of Customer Relationship Management for Openbravo
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Abstract
Customer Relationship management is the strongest and the most efficient approach in maintaining and creating relationships with customers.CRM systems are designed to com-pile information on customers across different channels which could include the company?s website, telephone, live chat, direct mail, marketing materials and social media. The purpose of the system is to capture the potential customer details using CRM Openbravo.
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How to Cite
, S. K. A. S. S. B. H. P. (2017). Implementation and Design of Customer Relationship Management for Openbravo. International Journal on Recent and Innovation Trends in Computing and Communication, 5(1), 237–238. https://doi.org/10.17762/ijritcc.v5i1.125
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