Sonawane, V. R., A. S. Thorat, J. R. Suryawanshi, R. G. Dabhade, M. . Patil, and B. . Musmade. “Churn Identification and Prediction from a Large-Scale Telecommunication Dataset Using NLP”. International Journal on Recent and Innovation Trends in Computing and Communication, vol. 11, no. 7, Sept. 2023, pp. 39-46, doi:10.17762/ijritcc.v11i7.7828.