, J. B. R. V. A. V. D. P. Software Development for IT Service Help Desk. International Journal on Recent and Innovation Trends in Computing and Communication, [S. l.], v. 3, n. 2, p. 852–855, 2015. DOI: 10.17762/ijritcc.v3i2.3924. Disponível em: https://ijritcc.org/index.php/ijritcc/article/view/3924. Acesso em: 19 may. 2024.