LAKSHYA SHARMA, SHARIK AHMAD, S. K. N. K. Help Desk Support Ticket and Issue Management. International Journal on Recent and Innovation Trends in Computing and Communication, [S. l.], v. 11, n. 11, p. 859–866, 2023. DOI: 10.17762/ijritcc.v11i11.10317. Disponível em: https://ijritcc.org/index.php/ijritcc/article/view/10317. Acesso em: 13 may. 2024.