VIKAS REDDY PENUBELLI. Blockchain-Enhanced CRM: Decentralized Identity and Immutable Audit Trails for High-Trust Engagements. International Journal on Recent and Innovation Trends in Computing and Communication, [S. l.], v. 7, n. 6, p. 78–84, 2019. Disponível em: https://ijritcc.org/index.php/ijritcc/article/view/11650. Acesso em: 31 oct. 2025.