[1]
U.C., H. and N.M., D. 2022. Deciphering Voice of the Customer using Text Analytics and Sentiment Analysis: An Interpretable Review Rating Prediction using RoBERTa. International Journal on Recent and Innovation Trends in Computing and Communication. 10, 12 (Dec. 2022), 44–50. DOI:https://doi.org/10.17762/ijritcc.v10i12.5840.